FAQ
Welcome to our FAQ page, where we address common inquiries about our GPS tracking solutions. Whether you’re new to GPS technology or looking to enhance your fleet management, we have the answers you need.
What is GPS tracking?
GPS tracking uses satellite technology to determine the location of vehicles or assets in real-time. This information can be accessed via web applications or mobile apps, allowing users to monitor their fleet’s movements and status.
How does GPS tracking work?
GPS devices installed in vehicles communicate with satellites to transmit location data. This data is then sent to a server, where it can be accessed by users through a secure online platform
What does your GPS tracking service cost?
Our pricing starts at just $19.95 per month for basic services, which covers 20 or more vehicles. For specific pricing tailored to your needs, please contact us directly
Are there any additional fees?
No hidden fees! Our monthly service includes access to both our online platform and mobile app at no extra charge.
How do I install the GPS tracking devices?
Installation is straightforward! You can either install the devices yourself or hire a local installer. Our customer support team is available to assist you with any questions during the installation process
Do I need to activate my GPS device?
All our devices come pre-activated and ready for use upon delivery, ensuring a hassle-free setup
What features are included with your GPS tracking service?
Our service includes features such as real-time location tracking, speed monitoring, geofencing alerts, and comprehensive reporting capabilities. You can generate over 15 different reports on vehicle performance and usage
Can I track my driver's behavior?
Yes! Our system allows you to monitor driver behavior, including speed, stops, and route efficiency, helping you improve safety and reduce costs
What kind of customer support do you provide?
We offer 24/7 customer support from our U.S.-based team. Whether you need technical assistance or have questions about our services, we’re here to help anytime
Is training available for using the GPS software?
Absolutely! We provide comprehensive training sessions for all customers, ensuring you and your staff can effectively utilize our GPS tracking solutions
How long is my tracking data stored?
Your data is securely stored for 90 days on our servers, after which it can be archived upon request
Is my data secure?
Yes, we prioritize data security with robust encryption protocols and secure servers to protect your information from unauthorized access.